Last month during my IL Ed Tech Coaches meeting a coach inquired about anyone having a document that reflected when teachers should seek help from them vs. the school's IT help desk. No one recalled having seen such a document so we brainstormed instances where this would occur. I took the responses and made them into an easy-to-read infographic . I also shared the infographic on ISTE's community forum so my PLN could use it. The feedback was lively! It's featured below. Original ISTE Post: In a recent educational technology coaches meeting one of the participants asked the group if we recalled seeing any documents that would explain to teachers when to go to their coach vs the IT help desk. We crowdsourced a list of instances and I created an infographic to reflect this. You can view it here: https://bit.ly/coachorhelpdesk What else would you include? Responses: I think this is a helpful visual aid and pretty spot on. I'm not sure how to incorporate it, but I think i...
